Terms of Service

Last updated 29 September 2026

These terms apply to the praxas.ai website and to the Praxas platform. A customer's signed agreement with Praxas AI (the "Order" or master agreement) takes priority over these terms where the two differ.

1. Agreement

These terms are between you and Praxas AI Private Limited, H34/1, DLF Phase 1, Gurugram, Haryana 122001, India. By using this website or the Praxas platform you agree to them. If you use Praxas for a company, you confirm that you are allowed to accept these terms for it, and "you" means that company.

2. Using this website

You may browse the website and request a demo. Content on the website, including example figures, is for information only and is not advice. Example figures are marked as examples and are not results from any customer.

3. The Praxas service

• Praxas connects to your ERP and purchase mailboxes with read-only access, rebuilds business numbers every night, and prepares work such as drafted supplier messages.
• Praxas does not write to your ERP, does not send messages to suppliers on its own and does not make payments.
• We run each customer on a private server and manage its health, updates and backups.
• Features marked "Next" or "Rolling out" on the website are not yet part of the service unless your Order includes them.

4. Accounts and access

Your admin decides who gets an account and what each role can see and approve. Each user must keep their sign-in and second factor private and tell us at once about any unauthorised use. You are responsible for what happens under your users' accounts.

5. Your data

• You own the data you connect to Praxas and everything derived only from it.
• You give us the rights we need to process it to provide the service, as described in our Data Processing terms and Privacy Policy.
• You confirm that you have the right to connect this data and to let us process it, including any personal data in it, and that you have told the people concerned where the law requires it.
• You allow us to use de-identified business data from the service, such as the figures shown on your dashboard, to train and improve Praxas's own models. Before use we remove personal data and anything that identifies you, your units, your suppliers or your customers. We never use personal data for training, never sell or share your data, and never show your figures to another customer. Details are in our Privacy Policy.

6. AI output and decisions

Praxas calculates numbers with fixed formulas and uses AI to explain results and prepare drafts. Forecasts are estimates. Drafts and recommendations may contain mistakes. Your people make the final decision on every purchase, message, payment and business action, and you remain responsible for those decisions. Check important figures against your own records before acting on them. During onboarding we check the first build against your ERP reports with your team.

7. Acceptable use

You must not:

• try to get into systems or data you are not allowed to access, or test our security without written permission;
• use Praxas to break the law, infringe others' rights or send unlawful messages;
• copy, resell or reverse engineer the platform, or use it to build a competing product;
• overload the service or interfere with other users.

8. Intellectual property

Praxas AI owns the platform, its software, formulas, agents, designs and documentation, and any improvements to them. Your Order gives you a right to use the platform for your internal business during its term. If you send us feedback, we may use it without owing you anything.

9. Fees

Fees, billing periods and payment terms are set in your Order. Fees are exclusive of GST and other applicable taxes unless the Order says otherwise.

10. Disclaimers

We will provide the service with reasonable skill and care. Beyond what your Order promises, the service is provided "as is". We do not promise that it will be uninterrupted or error-free, or that any particular saving or result will be achieved.

11. Limitation of liability

To the extent the law allows, neither party is liable for indirect or consequential losses, or for lost profits, revenue or data arising from reliance on forecasts or drafts that a person approved. Our total liability under these terms in any 12 months is limited to the fees you paid us in that period. Nothing here limits liability that the law does not allow to be limited.

12. Suspension and ending

We may suspend access that puts the service or other customers at risk, and will tell you promptly why. Either party may end the service as the Order allows. When it ends, we will return or delete your data as set out in the Data Processing terms.

13. Governing law

These terms are governed by the laws of India. The courts at the place named in your Order, or otherwise the courts at Gurugram, Haryana, have exclusive jurisdiction.

14. Changes

We may update these terms. We will change the date above and, for significant changes, tell customers at least 30 days in advance. Continuing to use Praxas after that means you accept the updated terms.

15. Contact